by Irtaza Qayyum | Apr 25, 2023 | Online Support
EMR call centers are contact centers that specialize in providing customer service and support to healthcare providers and patients. They provide a variety of services, ranging from scheduling appointments, answering medical questions, and providing medical advice, to...
by Irtaza Qayyum | Apr 11, 2023 | Call Center
Strategies for Improving Call Center Efficiency 1. Establish clear performance metrics: Establishing clear performance metrics helps to ensure that all call center representatives are held to the same standards of customer service. This will help to ensure that all...
